Reference

How kulespin Handles Your Personal Data

kulespin collects only the data needed to run your account — identity details, payment method records from PayPal, Venmo, or Play+, and session logs that keep your login secure.

Account Data ProtectedPayPal & Venmo CoveredState-by-State AccessNo Data Selling
kulespin How kulespin Handles Your Personal Data
REACH OUR TEAM

How to Contact Us About Your Privacy

Privacy questions, data-access requests, and correction or deletion requests all go through our account support team. Reaching us is straightforward — start a chat from inside the lobby, use the contact form in your account settings, or send an email directly to the address listed in your account portal. We confirm receipt and walk you through the steps. For state-specific requests under laws like the CCPA, note that in your message so we can route it correctly.

Team online

Email Support

Send your privacy request, data-access question, or correction notice to our account support address and we'll confirm receipt and next steps within a reasonable window.

Live Chat

Start a chat from the account lobby to flag a privacy concern or ask how your data is stored — our team handles account-level queries directly and follows up in writing.

Written Request

Submit a formal data deletion or access request through the contact form in your account settings; we process requests under applicable state privacy law.

SECURITY PRACTICES

Our Data Security and Retention Practices

Your account data is handled with the same structured care we apply to payment processing — limited to purpose and secured in transit. We apply encryption to data moving between your device and our servers and require identity confirmation before processing withdrawals to your PayPal, Venmo, or Play+ wallet. Players in Philadelphia who access the lobby on mobile get the same session-security standards as desktop accounts. The four practices below cover what matters most to your privacy.

Data Collection Limits

We collect only what's needed to verify your identity, run your account, and process PayPal, Venmo, or Play+ transactions. Nothing beyond that scope is retained in your profile.

Cookies and Session Logs

Session cookies keep you logged in while you browse the lobby. Persistent cookies remember your preferences. You can adjust cookie settings in your browser at any time without affecting your account.

Account Security

Your account data is encrypted in transit and at rest. We use two-step verification to confirm your identity at login and before processing withdrawals to your linked wallet.

Data Retention

We hold your personal data for as long as your account is active and for the period required by applicable financial and tax regulations after you close it.

Your Privacy Questions, Answered Directly

Below are the questions we get most often about how this privacy policy works in practice — from what data we collect at signup, to how your PayPal or Venmo transaction records are used, to how you exercise your rights under applicable state law. If your question isn't answered here, the support contacts listed in the section above are the quickest path to a direct answer from our team.

We collect your name, email address, date of birth, mailing address, and payment method details — such as your PayPal account or Play+ card number — used to verify your identity.

No. We do not sell your personal data to third parties for marketing or any other commercial purpose. Payment processors handling Venmo and PayPal transactions receive only transaction-level data.

Submit a written data-access request through the contact form in your account settings or via email to our support team. We'll respond with the steps to fulfill your request.

We retain your data for the period required by applicable financial and regulatory rules. Once that retention window closes, your personal data is deleted from active systems.

Depending on your state, you may have the right to access, correct, or request deletion of your data. California accounts, for example, carry additional rights under the CCPA.

Yes. We use session cookies to keep you logged in and preference cookies to remember your settings. Browser-level controls let you manage or block cookies without affecting your account data.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.